LAST UPDATED: [10.01.2018]
Fishkeepingworld respect the privacy of visitors to our website and are committed to protecting of your personal information.
This policy (together with our terms and conditions and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
- Information we may collect from you
1.1 We may collect and process the following data about you:
1.1.1 Information that you provide voluntarily to Us including name, email address and payment details. This includes information provided at the time of payment for a product or service, posting material/comments or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by Fishkeepingworld, and when you report a problem with our site.
1.1.2 If you contact us, we may keep a record of that correspondence.
1.1.3 We use such information for research purposes and to improve our services, although you do not have to respond to any such surveys or other questionnaires. We may also ask our supplier to contact you on our behalf to carry out any survey.
1.1.4 Details of transactions you carry out through our site and of the fulfilment of your orders.
1.1.5 Details of your visits to our site and the resources that you access including your IP address.
- IP addresses
2.1 We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
3.1 Cookies are small text files that are placed on your computer by websites that you visit.
3.2 They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
- Types of Cookies
4.1 There are two main types of cookies:
4.1.1 Session cookies: these are temporary cookies that expire at the end of a browser session; that is, when you leave the site. Session cookies allow the website to recognise you as you navigate between pages during a single browser session and allow you to use the website most efficiently. For example, session cookies enable a website to remember that a user has placed items in an online shopping basket.
4.1.2 Persistent cookies: in contrast to session cookies, persistent cookies are stored on your equipment between browsing sessions until expiry or deletion. They therefore enable the website to “recognise” you on your return remember your preferences and tailor services to you.
4.2 In addition to session cookies and persistent cookies, there may be other cookies which are set by the website which you have chosen to visit, such as this website, in order to provide us or third parties with information.
5.1 We currently use, and may use in the future, the following types of cookies on this website.
5.2 We use session cookies to:
5.2.1 help us maintain security and verify your details whilst you use the website as you navigate from page to page, which enables you to avoid having to re-enter your details each time you enter a new page.
5.3 We use persistent cookies to:
5.3.1 help us recognise you as a unique user when you return to our website so that you do not have to input your details multiple times as you move between our pages or services
5.3.2 remember how you have customised your use of this site, such as your preferred currency and time zone
5.3.3 collect and compile anonymous, aggregated information for statistical and evaluation purposes to help us understand how users use the website and help us improve the structure of
5.3.6 As with first party cookies, you are able to block third party cookies through your browser settings.
5.4 You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
|Google Analytics||Helps us monitor user interaction on website|| Cookies include:
|Advertising Cookies||Helps us deliver partner advertisements||Cookies include:
• AdThrive DoubleClick
• Efficient Frontier
|Cookies to allow you socially engage with our website||Social Engagement||Cookies include:
• WordPress Platfort
|DoubleClick DART Cookie Web Beacons Google Analytics Third party functions||Helps us deliver partner advertisements and payment processing||Cookies include:
5.5 You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. To find out more about cookies, including to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
- Where we store your personal data
6.1 The data that we collect from you may be transferred to, or stored outside the European Economic Area (“EEA”) and you hereby consent to such practice.
6.2 All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
6.3 Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
- Uses made of the information
7.1 We use information held about you in the following ways:
7.1.1 To ensure that content from our site is presented in the most effective manner for you and for your computer.
7.1.2 To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
7.1.3 To carry out our obligations arising from any contracts entered into between you and us.
7.1.4 To allow you to participate in interactive features of our service, when you choose to do so.
7.1.5 To notify you about changes to our service.
7.2 We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you. We or they may contact you about these by post or telephone, or by electronic means only if you have consented to this.
7.3 If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, you should let us know by sending us an email.
7.4 We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience.
- Disclosure of your information
8.1 We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
8.2 We may disclose your personal information to third parties (within the meaning of the Data Protection Act 1998):
8.2.1 In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
8.2.2 If Fishkeepingworld or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
8.2.3 If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and other agreements; or to protect the rights, property, or safety of Fishkeepingworld, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
- Third Parties
9.1 We may use third party services at any time and We will always inform you about this in this privacy statement. You are advised to visit and read this privacy statement once it has been updated.
9.3 We also use Optin Monster and Get Response to collect user’s email addresses and We recommend that you read their privacy policies which are https://optinmonster.com/privacy/ andhttps://www.getresponse.com/legal respectively.
9.5 None of the above third parties are affiliated or related to Us in any way. In the event that you disapprove of any of the above third parties’ policies, you should stop using Our website right away and should not order any product or service on the website.
- Your rights
10.1 You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes.
10.2 You can exercise your right to prevent such processing by contacting us at firstname.lastname@example.org.
10.3 Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
- Access to information
11.1 The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.